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COMING  EVENTS

October 21, 2008 
  Barbara Gray,
Senior Associate,
will present
"5 Ways to Increase
Your Hospice's Conversion
Rate" on Tuesday,
October 21, 2008. 

  November 12, 2008
  Lynn Serra, Senior
Associate, will present
"How to Improve
Your Hospice Teamwork
to Troubleshoot Care
and Regulatory Issues"
on Wednesday, 
November 12, 2008.
THE PATHFINDER NEWSLETTER  

Hello!

Welcome to the September/October 2008 issue of THE PATHFINDER.

First of all, let me thank all of the attendees at our presentation at the Ohio Council for Home Care conference September 11-12 in Sandusky OH.  What a great audience!  The question and answer period was lively and we all learned from one another.  All of us from Beth Carpenter and Associates hope that we gave you the information and resources necessary to continue your services successfully under the new hospice regulations.

I spent the day outside today.  It is one of those wonderful autumn day where the sun is shining and the air crisp.  A great day for walking...and as I walked this morning I thought about several conversations I've had recently with senior managers of both home care and hospice companies on the traits of successful leaders.

We all agree that managing people isn't easy.  Managing a business in a challenging regulatory environment and in this difficult economic time isn't easy.  So why do some organizations sail through rough water ...while others sink?

Let me share with you some of my thoughts.

Successful organizations are not an accident.  Great organizations are led by great leaders.  There are many articles and books that discuss the skills of a leader versus the actions of a manager.  Some people think great leaders are born not made.  Others believe that hard work and self assessment develops great leaders.

I figure that, on the practical side, you can't lead if no one follows you!  So how do you get people to follow you?  Great leaders have a vision that they clearly communicate in order to develop a clear sense of purpose for the organization and measurable goals for those who will actually bring the organization forward.

So leaders have a vision, are excellent communicators and are able to translate their vision into actionable steps for organizational movement.

But wait!  There's more!  Leaders must have integrity, the integration of outward actions with inward values.  Integrity inspires trust.  Without the trust of your associates, you cannot lead.

And the last quality I think is very important is courage.  Courage is not always mentioned in listing the qualities of great leaders.  Great leaders must have the courage to make decisions and to act decisively.  They move your organizations forward and create excitement and enthusiasm for the journey.

I have been thinking about integrity and courage a lot lately as I work with organizations struggling with change.  I have also been reading a lot on leadership trait topics in the literature.  I'd like to share with you an article I recently read that I feel really addresses the qualities of integrity and courage. 

So on this beautiful autumn day I wish all of you the opportunity to take a long walk, listening to the leaves crunching beneath your feet and celebrating the glorious colors of the leaves He has made.

If we can provide you with any assistance, please do not hesitate to contact us.

Best wishes,  Beth Carpenter

“Let us realize that the privilege to work is a gift, that the power to work is a blessing, that the love of work is success.”  David O. McKay

COURAGE AND INTEGRITY ARE AT THE CORE OF SUCCESSFUL LEADERSHIP
By CIO.com

Leadership grows from courage and integrity, and their seeds lie in everyone. These character traits are primarily learned, not innate. And no matter what your past or present, cultivating their role in your life can make your future bolder, more decisive and more successful. 

To read more of the article...

Beth Carpenter
Beth Carpenter and Associates 847-382-1035
bcarpenter@bethcarpenterandassociates.com

Beth Carpenter and Associates has earned a reputation as a company with deep industry experience and one that works closely with its clients to identify solutions that meet their business goals and strategic objectives.  We do not simply advise.  We partner with our customers to implement the solution and ensure its success.

Sincerely, Beth Carpenter

ARE YOU ON THE RIGHT PATH?
Since 1995 Beth Carpenter and Associates has provided its real-world experience to the management of healthcare companies, especially those  organizations with a focus on home health, hospice and private duty, in the areas of operations, clinical services, sales and marketing.  We work with management to identify the strategic direction of the organization and implement the necessary changes that allow health care providers to move forward in today's environment.

We help you choose the right path to success and then we walk it with you.

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