As a student of organizational behavior, I am always fascinated with organizations that have great difficulty moving forward.  These organizations find reasons to delay decisions.  They revisit the same territory over and over again.  They feel that everything needs to be put up for a vote!  They spend time on minutia losing sight of the vision.  They can tell you forcefully that there is no need for changes in procedures, no need to implement new processes.

 

Why is it so difficult for them to make any changes even though they know that increased efficiency and higher productivity will allow them to survive?  How do you get people to accept change? 

 

I believe that the answer is in the organization's culture. 

 

This month I want to share with you a Harvard Management Update article, "Creating and Sustaining A Winning Culture".   "Companies with winning cultures are better able to execute on strategy, their employees maintain a healthy external focus on customers and competitors rather than on internal politics or turf.  Employees act like owners - they take personal responsibility for overall business performance, not just their slice of it.  They also exhibit a clear bias for action, with little patience for bureaucratic debate."  Right on!!  

 

Also please find a MedPAC update article written by Senior Associate, Barbara Gray.  More changes are coming!

 

So on this rainy, blowing spring day I wish you all the opportunity to close your umbrella, feel the rain on your face and stomp through some really big puddles!