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WE ARE PROUD TO ANNOUNCE
Beth Carpenter,  Barbara Gray and Lynn Serra of Beth Carpenter and Associates will be presenting

"It Pays to Increase Your Hospice's Conversion Rate"

during the Monday morning session (Session 305) at

The National Association of Home Care's (NAHC) 30th Annual Meeting & Conference in Las Vegas NV

on Monday, October 3, 2011 at 8A.

Hope to see you there!


THE PATHFINDER NEWSLETTER
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Hello!

Welcome to the June 2011 issue of THE PATHFINDER.    

My thanks to all of you who dropped me an e-mail to see how we are doing.  I know that it has been a very long time since my last newsletter in March.  My only excuse is that we have been busy!

Let me catch you up on our adventures!

First of all, my sincere thanks to the Texas and New Mexico Hospice Organization for their hospitality during their Annual Conference in March.  We enjoyed the opportunity to present and visit with clients and professional colleagues.

Later that month Barbara Gray, our Senior Consultant, presented our complimentary webinar on "The 5% Solution: Infusing New Life into Your Volunteer Program"  to a large number of hospice webinar attendees.  It was our first webinar and the positive comments have encouraged us to consider holding more of this type of webinar in future.

In early April I had the most excellent opportunity to moderate a discussion held in Atlanta with fourteen CEOs of home health companies.  The discussion centered around the most pressing issues of the industry:
• Physician Face-to-Face Requirements
• Accountable Care Organizations
• Care Transitions

To  review the discussion and read the meeting summary, please click on this link. http://tinyurl.com/4x8o6os

Since early April I have been traveling to work with clients to help them prepare for the issues related to home care and hospice's role in ACOs.  

I'd like to spend more time on each of these topics; however, with so much information coming out - almost on a daily basis - regarding Accountable Care Organizations (ACO) I thought I would share with you this month some of the articles and blogs that I feel represent the spectrum of issues that ACOs bring to the table for post acute providers. 

I've grouped together five articles/blogs in the first article box and highlighted Reginald M. Hislop III's most recent blog on Accountable Care Organizations in the second box.  

I hope you will enjoy reading these articles and blogs.  We are certainly at the start of an adventure!     

If we can provide you with any assistance, please do not hesitate to contact us.

Best wishes,  Beth Carpenter

"Let us realize that the privilege to work is a gift, that the power to work is a blessing, that the love of work is success."  David O. McKay

ARTICLES ON ACCOUNTABLE CARE ORGANIZATIONS:
1) New Study Finds Start Up Costs of Establishing an ACO to be Significant http://tinyurl.com/3p4k97q  
2) ACOs  How Do You Get There From Here? http://tinyurl.com/3ktt75y  
3) CMS Unveils Three New ACO Initiatives http://tinyurl.com/3zqcexl  
4) Key Stakeholders Continue to Express ACO Concerns http://tinyurl.com/3mx3yan
5) CMS Clarifies Pioneer ACO Model http://tinyurl.com/4yp35wo

Accountable Care Organizations:
A Post-Acute Perspective By Reginald M. Hislop, III

Suffice to say, I am behind in getting this post "out".  My best intentions of a month or so ago were quickly dashed by other more pressing ommitments. Nonetheless, I did read the proposed regulations as produced by the Department of Health and Human Services/CMS on April 7 and worked through a stack of research on the subject of Accountable Care Organizations; loosely coined by me, the Good, the Bad and the Ugly.

In the purest of definitions, easily lost within the DHHS/CMS proposed regulations, Accountable Care Organizations (ACO) are about improving patient care outcomes and satisfaction while reducing cost or expenditures for care.  At the core of the premise about "why" and "how" an ACO would work in achieving better care, higher satisfaction and lower costs are three key assumptions or "truisms".

1. Best practices via algorithms and care pathways exist in sufficient supply, tested and proven, to reduce the variability that drives higher cost and lower satisfaction for a large and growing number of common patient care issues.

2. Satisfaction is directly correlated to increased patient knowledge and communication, reduced bureaucracy at the provider level (fewer redundant steps) and better outcomes, more directly delivered and/or attained.

3. Providers, properly incentivized to focus on outcomes and satisfaction will gravitate toward any and all steps and measures that improve outcomes and satisfaction and resultingly, deliver better and cheaper (less costly) care.  The key is developing the right level of incentives that drive provider behavior in the desired direction.  

 To read more of Reg's blog, please click here  

WE ARE PLEASED TO ANNOUNCE A NEW SERVICE 
Accreditation Commission for Health Care

Beth Carpenter and Associates is proud to announce the addition of a new service for its clients!  We are now able to support your efforts to achieve accreditation through Accreditation Commission for Health Care (ACHC) whether you are a new or existing agency - home health, hospice or private duty.

To assist you in your efforts to reach and maintain deemed status for Home Health and Hospice agencies as well as accreditation as a Private Duty Nursing and/or Private Duty Aide organization, the following are a sample of potential services currently available through Beth Carpenter and Associates:
• Assistance in preparation of the ACHC Application and the Preliminary Evidence Report (PER).
• Review of  your Application and PER prior to submission to ACHC.
• Assistance with any revisions to the PER requested by ACHC following initial submission.
• Training and instruction to administration and staff to prepare for an on-site ACHC survey.
• Assistance in creating a Plan of Correction, if necessary, following an on-site ACHC survey. Subsequent to successful accreditation, we are available to work with your agency to continue compliance with the ACHC standards.

For further information, call 847-382-1035 or e-mail
bcarpenter@bethcarpenterandassociates.com.

Beth Carpenter
Beth Carpenter and Associates 847-382-1035
bcarpenter@bethcarpenterandassociates.com

Beth Carpenter and Associates has earned a reputation as a company with deep industry experience and one that works closely with its clients to identify solutions that meet their business goals and strategic objectives.  We do not simply advise.  We partner with our customers to implement the solution and ensure its success.

Sincerely, Beth Carpenter

ARE YOU ON THE RIGHT PATH?
Since 1995 Beth Carpenter and Associates has provided its real-world experience to the management of healthcare companies, especially those  organizations with a focus on home health, hospice and private duty, in the areas of operations, clinical services, sales and marketing.  We work with management to identify the strategic direction of the organization and implement the necessary changes that allow health care providers to move forward in today's environment.

We help you choose the right path to success and then we walk it with you.

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©Copyright 2007 to the present, Beth Carpenter and Associates, LLC.    www.bethcarpenterandassociates.com